Make a difference – volunteer for Swindon CAB!

Citizens Advice Bureau LogoSwindon Citizens Advice Bureau is experiencing record number of enquiries across the local area and we urgently need more volunteers to help meet the increasing demand on the service.

If you can:

  • be a good listener, open minded and non judgemental
  • work in a team and commit to around 10 hours per week
  • read and write English and are good at basic maths,

then we have a role for you.

We are recruiting for:

  • Receptionists
  • Information Assistants
  • Gateway Assessors/Advisers

Our Receptionists welcome clients and assist with efficient running of the bureau. Information Assistants help clients find the information that they need using our comprehensive information system. Our Gateway Assessors carry out short diagnostic interviews in order to assess what resources our clients may need to help them deal with their issue. The Adviser role undertakes the ‘full’ advice interview.

Full training will be provided for each role.

For an application pack and if you require more information about any of the roles and the commitment involved then please contact us by e-mail on, call 01793618781 or visit

We are recruiting for starts throughout 2014 however, if you wish to apply for January 2014 intake, applications deadline is 12th interviews will be held on the 16th of December 2013 and 17th of December 2013.

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